Question 1

Is Ezra available for marketing agencies in Seattle, WA?

Accepted Answer

Yes. Ezra works for marketing agencies anywhere in the US, including Seattle, WA. It's cloud-based — sign up, train it on your content, and embed it on your website in minutes.

Question 2

Can the chatbot qualify agency leads by budget?

Accepted Answer

Yes — it asks prospects about their monthly budget, services needed, and timeline, so your team knows the quality of each lead before reaching out.

Question 3

Can it share case studies?

Accepted Answer

Upload your portfolio and case studies, and the chatbot will share relevant examples based on what the visitor is interested in.

Question 4

Can it book discovery calls?

Accepted Answer

The chatbot collects preferred dates, times, and project details. Your sales team confirms the booking.

Question 5

Do I need a Jude plan to use Ezra?

Accepted Answer

No. Ezra is a standalone product with its own subscription. It works on its own, and it also works alongside any Jude plan, including the free plan, so you can connect captured leads to Jude CRM. You can add it at any time from the Billing page inside Jude.

Question 6

How do I add Ezra to my website?

Accepted Answer

After creating your Ezra chatbot in Jude, you'll get a single script tag. Paste it into your website's HTML and the chat widget appears automatically. It works with WordPress, Shopify, Wix, Squarespace, and any custom site.

Question 7

What counts as an Ezra message?

Accepted Answer

One message is a single AI reply to a visitor on your website. Visitor messages (the questions they type) are free and don't count toward your limit.

Question 8

Can I upgrade or downgrade my Ezra plan?

Accepted Answer

Yes. You can switch between Starter, Growth, and Scale at any time. The change takes effect immediately and your billing is prorated.