Question 1

Is Ezra available for real estate in St. Louis, MO?

Accepted Answer

Yes. Ezra works for real estate anywhere in the US, including St. Louis, MO. It's cloud-based — sign up, train it on your content, and embed it on your website in minutes.

Question 2

Can the chatbot answer questions about specific listings?

Accepted Answer

Yes. Upload your listing details, property descriptions, and neighborhood guides. The chatbot will answer visitor questions about price, bedrooms, square footage, schools, and more.

Question 3

Can it book showings?

Accepted Answer

The chatbot captures showing requests with preferred dates, times, and contact info. Requests go straight to your CRM so your agents can confirm.

Question 4

Does it work with my MLS or CRM?

Accepted Answer

The chatbot integrates with Jude's CRM out of the box. For MLS data, upload your listing sheets and the chatbot will reference them in conversations.

Question 5

Do I need a Jude plan to use Ezra?

Accepted Answer

No. Ezra is a standalone product with its own subscription. It works on its own, and it also works alongside any Jude plan, including the free plan, so you can connect captured leads to Jude CRM. You can add it at any time from the Billing page inside Jude.

Question 6

How do I add Ezra to my website?

Accepted Answer

After creating your Ezra chatbot in Jude, you'll get a single script tag. Paste it into your website's HTML and the chat widget appears automatically. It works with WordPress, Shopify, Wix, Squarespace, and any custom site.

Question 7

What counts as an Ezra message?

Accepted Answer

One message is a single AI reply to a visitor on your website. Visitor messages (the questions they type) are free and don't count toward your limit.

Question 8

Can I upgrade or downgrade my Ezra plan?

Accepted Answer

Yes. You can switch between Starter, Growth, and Scale at any time. The change takes effect immediately and your billing is prorated.